RETURNS
All sales are final and refund is issued only for special cases.
REFUNDS (SPECIAL CASE)
In case of package tampering or product defect, please gather proof by taking video-graphic evidence of opening the package when you receive the package.
After assessments if we find your case genuine you can return the item and get a product exchange or refund will be issued.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping & Payment gateway charges will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
CANCELLATION
You can cancel your order within 1 hour of you purchase. Any payment gateway charges will be liable by buyer. Order will not be cancelled once it has been processed for shipping.
NEED HELP ?
Contact us at support@bitcoinrizz.com